Shipping Policy

At Royal Doberman Home, we’re passionate about delivering unparalleled excellence in every aspect of our breeding program. We know that bringing a new furry friend into your family is a momentous decision, and we’re dedicated to making it a triumphant one. To ensure that you receive a puppy that exceeds your expectations, we’ve developed a meticulous process that’s been refined over years of experience and unwavering commitment to quality.

. Shipping Locations

We offer safe and reliable shipping both domestically and to select international locations. Shipping availability may vary based on your location and local regulations, so please check with us to confirm that we can ship to your area before placing a deposit.

  • Domestic Shipping: Available across the continental United States with a range of delivery options.
  • International Shipping: Shipping to select countries worldwide. Shipping times and costs will vary based on destination and import requirements.

. Shipping Costs

Shipping costs are determined based on the puppy’s size, weight, destination, and selected shipping method. You will receive a detailed breakdown of all costs prior to finalizing your purchase. Please note that:

  • Standard Ground Shipping is available for domestic locations within a certain distance.
  • Air Shipping is required for longer distances and international locations, which may incur additional charges.

Shipping costs cover the safe transportation of your puppy, any required health documentation, and a secure travel crate.

.Preparing Your Puppy for Shipping

Our puppies are raised with care, and we take every precaution to ensure they are comfortable during transport. Before shipping:

  • Veterinary Health Check: Each puppy undergoes a health examination by a licensed veterinarian within 48 hours of departure, ensuring they are in perfect condition for travel.
  • Vaccinations and Health Documentation: Puppies are vaccinated and dewormed, and all necessary health documentation accompanies them for easy reference upon arrival.
  • Travel Crate and Comfort: Each puppy is provided with a spacious, well-ventilated travel crate that includes absorbent materials and, where permitted, a small amount of food and water to keep them comfortable.

. Shipping Timeframes

Our goal is to have your puppy arrive as quickly and safely as possible. Shipping times will vary based on location:

  • Domestic Shipping: 1-5 business days.
  • International Shipping: 7-14 business days (may vary depending on customs processing).

Once your puppy has shipped, you will receive a tracking number to monitor their journey.

. Pickup and Delivery Options

  1. We provide several options for pickup and delivery, so you can choose what best fits your needs:

    • Direct Shipping to Your Home: If available, we can ship directly to your address.
    • Airport Pickup: For air shipping, we may arrange pickup at the nearest airport, ensuring that your puppy is comfortable and under supervision until you arrive.
    • In-Person Pickup: If you prefer, we welcome you to pick up your puppy in person at our facility.
    .

Weather and Safety Precautions

Your puppy’s safety is our highest priority, especially during extreme weather conditions. We may delay shipping if weather conditions (such as excessive heat or cold) pose a risk. In these cases, we will coordinate with you to ensure that your puppy travels under safe, comfortable conditions.

. Tracking and Updates

You’ll receive tracking information and updates from the moment your puppy leaves our facility until they arrive at your destination. Our team is available to answer any questions throughout the shipping process and to keep you informed of your puppy’s progress.

. What to Do When Your Puppy Arrives

Upon arrival, we recommend that you:

  • Visit Your Veterinarian: Schedule a health check within 72 hours to confirm your puppy’s health and provide peace of mind.
  • Prepare a Comfortable Space: Your puppy will appreciate a quiet, warm area to rest and acclimate to their new home.

. Shipping Restrictions

Please note that certain regions or countries may have restrictions on the transportation of live animals. It is the customer’s responsibility to verify local import regulations and ensure compliance. We are unable to ship to areas where Royal Doberman  importation is prohibited.

Our Promise

At Genial Cocker Spaniels, we understand that your puppy’s journey is a critical part of their transition to their new family. We are dedicated to providing a safe, transparent, and comfortable shipping process for each puppy we place, so you can rest easy knowing your new companion is in the best possible care.

If you have any questions or specific needs regarding shipping, please don’t hesitate to reach out. We’re here to help!

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